Section 1
1. Service Licence
Subject to this Agreement, PRX grants you a revocable, non-exclusive, non-transferable licence to access and use the PRX Platforms solely for personal, non-commercial use. All rights not expressly granted remain reserved by PRX and its licensors.
Section 2
2. PRX Account
To use the Services, you must create an account and provide accurate registration information. Your use of the Services is at all times subject to PRX’s discretion.
Users must not:
- Create or control multiple PRX accounts;
- Link the same payment card, bank account or PRX Mastercard to more than one PRX account;
- Engage in fraudulent, misleading or abusive behaviour;
- Manipulate reward, token or cashback accrual mechanisms.
PRX may suspend or terminate accounts, remove rewards or tokens, or cancel cashback where PRX reasonably believes misuse or fraud has occurred.
Users are responsible for ensuring their account’s reward balances, token balances and cashback entries are correct. PRX may refuse to correct discrepancies reported more than 30 days after the relevant transaction.
Section 3
3. Rewards, Discounts & Cashback Eligibility
PRX provides users with access to:
- Percentage-based cashback
- Merchant-funded instant discounts
- PRX rewards, points or tokens
- Referral bonuses
- Trade promotions and giveaways
Eligibility for each offer is subject to the conditions displayed with the relevant promotion. General conditions may include:
- Completing a qualifying purchase with a participating merchant;
- Accessing the merchant through approved PRX channels (app, website, browser tool, link, etc.);
- Enabling cookies or tracking where necessary;
- Completing the transaction within specified timeframes;
- Using an approved payment method;
- Not using coupons, discounts or codes that void merchant-funded rewards;
- Ensuring transactions are legitimate and not made to artificially trigger rewards;
- Compliance with merchant policies.
PRX reserves the right to change, suspend or remove promotions at any time.
Section 4
4. Merchant Partner Policies
Reward and cashback eligibility is dependent on merchant participation. PRX is not responsible for:
- Changes by merchants to pricing, eligibility or return policies
- Orders that merchants decline, reverse or refund
- Shipping, fees or terms outside PRX’s control
- Merchant cancellations or invalidations
- Any indirect merchant conduct or outcomes
PRX disclaims liability for loss, delays, value changes or any claims relating to independent merchant conduct.
Section 5
5. PRX Cashback Payments (PRX Mastercard)
Cashback accrued through PRX will be paid only to a PRX-issued Mastercard linked to your account.
PRX may apply limits to cashback payable over a 24-hour or 30-day period, or impose minimum thresholds for redemption.
Fraudulent, reversed or invalid transactions may result in PRX removing previously credited cashback.
Cashback is not considered stored value, currency or a deposit product; it has no monetary value until credited to the PRX Mastercard.
Section 6
6. PRX Rewards, Points & Tokens
PRX may issue digital points, prizes, entries or tokens (“PRX Tokens”). These:
- Are non-transferable and non-redeemable for cash (unless expressly stated)
- Have no monetary value outside the PRX ecosystem
- May be changed, capped, expired or cancelled by PRX
- Do not represent ownership, financial products or securities
PRX may run token-based reward programs, prize draws or promotional campaigns subject to separate terms.
Section 7
7. Top-Ups, Adjustments & Deductions
PRX may make adjustments to user balances (cashback, rewards or tokens) where:
- A transaction is cancelled, reversed or ineligible;
- PRX identifies fraud, manipulation, or system misuse;
- A merchant disputes reward eligibility;
- An operational or system correction is required.
Section 8
8. Expiry of Rewards, Tokens & Cashback
PRX may set expiry dates for rewards, tokens, discount credits and unredeemed cashback.
PRX may close accounts that are inactive for 12 months and remove any associated balances.
Section 9
9. Personal Data Protection
Information is collected and used in accordance with the PRX Privacy Policy.
Section 10
10. Bonuses, Referral Rewards & Promotions
PRX may grant bonuses for referrals, promotions, competitions or trade promotions. All such programs are subject to:
- The Promotion Schedule
- Trade Promotion Terms
- Eligibility rules
- Regulatory requirements
PRX reserves the right to reject, reverse or void referral or promotion rewards where fraud or abuse is detected.
Section 11
11. Taxes
Users are responsible for any applicable taxes on rewards, promotions or cashback credited to their account.
Section 12
12. Fraud & Misuse
PRX may suspend or terminate accounts where it reasonably believes the user has:
- Engaged in fraudulent activity
- Manipulated the program
- Provided misleading information
- Attempted to trigger unearned rewards
- Improperly used the PRX Mastercard
PRX may forfeit cashback, rewards, discounts or tokens obtained through such activity.
Section 13
13. Third-Party Rights
No person other than PRX and the user has any rights to enforce this Agreement.
Section 14
14. Communications
By creating a PRX account, you consent to receiving service communications, promotional offers and account updates. You may opt out of marketing communications at any time.
Section 15
15. Ownership & Intellectual Property
All rights in the PRX Platforms, branding, software, content and trademarks are owned by PRX Enterprises Pty Ltd or its licensors. Users must not:
- Copy or reproduce PRX’s IP
- Misrepresent affiliation with PRX
- Use PRX branding without written consent
- Interfere with or disrupt PRX systems
Section 16
16. Community Standards
Users must not engage in harassment, abusive conduct, hate speech, explicit content or behaviour that harms PRX, merchants or other users. Violations may result in suspension or termination.
Section 17
17. Indemnification
You agree to indemnify PRX, its directors, officers, agents and partners against losses arising from your breach of this Agreement or misuse of the PRX Platforms.
Section 18
18. No Warranty
The PRX Platforms are provided on an “as is” basis without warranties of fitness, accuracy or error-free operation. PRX does not guarantee reward eligibility or uninterrupted service.
Section 19
19. Limitation of Liability
To the extent permitted by law:
- PRX is not liable for indirect, consequential or special loss
- PRX’s maximum aggregate liability is limited to AUD $100
- PRX is not liable for merchant actions, system outages or tracking failures
Section 20
20. Governing Law & Dispute Resolution
This Agreement is governed by the laws of Western Australia. Any dispute will be referred to arbitration administered under the rules of the Australian Centre for International Commercial Arbitration (ACICA), seated in Western Australia.
Section 21
21. Assignment
You may not assign your rights under this Agreement without PRX’s prior written consent. PRX may assign its rights at any time.
Section 22
22. Headings
Headings are for convenience only and do not affect interpretation.
Section 23
23. Waivers / Severability
If any clause is invalid, the remainder will continue in effect. PRX’s failure to enforce a right does not waive it.
Section 24
24. Entire Agreement
This Agreement constitutes the entire agreement between PRX and the user regarding the Services and supersedes all prior versions.