PRX Enterprises Pty Ltd · ABN 97 682 267 769

PRX Terms of Use

Updated: 15 December 2025

These Terms of Use (“Agreement”) govern your access to and use of the PRX discount, rewards and cashback platform, including the PRX website, mobile application, PRX-issued payment card, browser tools, promotional features and any associated products, programs or services (“PRX Platforms” or “Services”).

By creating an account with PRX Enterprises Pty Ltd (“PRX”, “we”, “us”, “our”), you agree that you have read, understood and accepted this Agreement, including any policies incorporated by reference (such as our prxvault.com/privacy and Promotion Terms). Your continued use of PRX constitutes ongoing acceptance of these terms. PRX reserves the right to modify or update this Agreement at any time. Any revised version will apply from the date it is published on the PRX Platforms.

This Agreement applies to the PRX discount, rewards and cashback ecosystem. If you have questions about these Terms, please contact us at support@prxvault.com.au

Section 1

1. Service Licence

Subject to this Agreement, PRX grants you a revocable, non-exclusive, non-transferable licence to access and use the PRX Platforms solely for personal, non-commercial use. All rights not expressly granted remain reserved by PRX and its licensors.

Section 2

2. PRX Account

To use the Services, you must create an account and provide accurate registration information. Your use of the Services is at all times subject to PRX’s discretion.

Users must not:

  • Create or control multiple PRX accounts;
  • Link the same payment card, bank account or PRX Mastercard to more than one PRX account;
  • Engage in fraudulent, misleading or abusive behaviour;
  • Manipulate reward, token or cashback accrual mechanisms.

PRX may suspend or terminate accounts, remove rewards or tokens, or cancel cashback where PRX reasonably believes misuse or fraud has occurred.

Users are responsible for ensuring their account’s reward balances, token balances and cashback entries are correct. PRX may refuse to correct discrepancies reported more than 30 days after the relevant transaction.

Section 3

3. Rewards, Discounts & Cashback Eligibility

PRX provides users with access to:

  • Percentage-based cashback
  • Merchant-funded instant discounts
  • PRX rewards, points or tokens
  • Referral bonuses
  • Trade promotions and giveaways

Eligibility for each offer is subject to the conditions displayed with the relevant promotion. General conditions may include:

  • Completing a qualifying purchase with a participating merchant;
  • Accessing the merchant through approved PRX channels (app, website, browser tool, link, etc.);
  • Enabling cookies or tracking where necessary;
  • Completing the transaction within specified timeframes;
  • Using an approved payment method;
  • Not using coupons, discounts or codes that void merchant-funded rewards;
  • Ensuring transactions are legitimate and not made to artificially trigger rewards;
  • Compliance with merchant policies.

PRX reserves the right to change, suspend or remove promotions at any time.

Section 4

4. Merchant Partner Policies

Reward and cashback eligibility is dependent on merchant participation. PRX is not responsible for:

  • Changes by merchants to pricing, eligibility or return policies
  • Orders that merchants decline, reverse or refund
  • Shipping, fees or terms outside PRX’s control
  • Merchant cancellations or invalidations
  • Any indirect merchant conduct or outcomes

PRX disclaims liability for loss, delays, value changes or any claims relating to independent merchant conduct.

Section 5

5. PRX Cashback Payments (PRX Mastercard)

Cashback accrued through PRX will be paid only to a PRX-issued Mastercard linked to your account.

PRX may apply limits to cashback payable over a 24-hour or 30-day period, or impose minimum thresholds for redemption.

Fraudulent, reversed or invalid transactions may result in PRX removing previously credited cashback.

Cashback is not considered stored value, currency or a deposit product; it has no monetary value until credited to the PRX Mastercard.

Section 6

6. PRX Rewards, Points & Tokens

PRX may issue digital points, prizes, entries or tokens (“PRX Tokens”). These:

  • Are non-transferable and non-redeemable for cash (unless expressly stated)
  • Have no monetary value outside the PRX ecosystem
  • May be changed, capped, expired or cancelled by PRX
  • Do not represent ownership, financial products or securities

PRX may run token-based reward programs, prize draws or promotional campaigns subject to separate terms.

Section 7

7. Top-Ups, Adjustments & Deductions

PRX may make adjustments to user balances (cashback, rewards or tokens) where:

  • A transaction is cancelled, reversed or ineligible;
  • PRX identifies fraud, manipulation, or system misuse;
  • A merchant disputes reward eligibility;
  • An operational or system correction is required.

Section 8

8. Expiry of Rewards, Tokens & Cashback

PRX may set expiry dates for rewards, tokens, discount credits and unredeemed cashback.

PRX may close accounts that are inactive for 12 months and remove any associated balances.

Section 9

9. Personal Data Protection

Information is collected and used in accordance with the PRX Privacy Policy.

Section 10

10. Bonuses, Referral Rewards & Promotions

PRX may grant bonuses for referrals, promotions, competitions or trade promotions. All such programs are subject to:

  • The Promotion Schedule
  • Trade Promotion Terms
  • Eligibility rules
  • Regulatory requirements

PRX reserves the right to reject, reverse or void referral or promotion rewards where fraud or abuse is detected.

Section 11

11. Taxes

Users are responsible for any applicable taxes on rewards, promotions or cashback credited to their account.

Section 12

12. Fraud & Misuse

PRX may suspend or terminate accounts where it reasonably believes the user has:

  • Engaged in fraudulent activity
  • Manipulated the program
  • Provided misleading information
  • Attempted to trigger unearned rewards
  • Improperly used the PRX Mastercard

PRX may forfeit cashback, rewards, discounts or tokens obtained through such activity.

Section 13

13. Third-Party Rights

No person other than PRX and the user has any rights to enforce this Agreement.

Section 14

14. Communications

By creating a PRX account, you consent to receiving service communications, promotional offers and account updates. You may opt out of marketing communications at any time.

Section 15

15. Ownership & Intellectual Property

All rights in the PRX Platforms, branding, software, content and trademarks are owned by PRX Enterprises Pty Ltd or its licensors. Users must not:

  • Copy or reproduce PRX’s IP
  • Misrepresent affiliation with PRX
  • Use PRX branding without written consent
  • Interfere with or disrupt PRX systems

Section 16

16. Community Standards

Users must not engage in harassment, abusive conduct, hate speech, explicit content or behaviour that harms PRX, merchants or other users. Violations may result in suspension or termination.

Section 17

17. Indemnification

You agree to indemnify PRX, its directors, officers, agents and partners against losses arising from your breach of this Agreement or misuse of the PRX Platforms.

Section 18

18. No Warranty

The PRX Platforms are provided on an “as is” basis without warranties of fitness, accuracy or error-free operation. PRX does not guarantee reward eligibility or uninterrupted service.

Section 19

19. Limitation of Liability

To the extent permitted by law:

  • PRX is not liable for indirect, consequential or special loss
  • PRX’s maximum aggregate liability is limited to AUD $100
  • PRX is not liable for merchant actions, system outages or tracking failures

Section 20

20. Governing Law & Dispute Resolution

This Agreement is governed by the laws of Western Australia. Any dispute will be referred to arbitration administered under the rules of the Australian Centre for International Commercial Arbitration (ACICA), seated in Western Australia.

Section 21

21. Assignment

You may not assign your rights under this Agreement without PRX’s prior written consent. PRX may assign its rights at any time.

Section 22

22. Headings

Headings are for convenience only and do not affect interpretation.

Section 23

23. Waivers / Severability

If any clause is invalid, the remainder will continue in effect. PRX’s failure to enforce a right does not waive it.

Section 24

24. Entire Agreement

This Agreement constitutes the entire agreement between PRX and the user regarding the Services and supersedes all prior versions.